I just wanted to share this with you as hopefully it might help someone
I was phoned this morning just as I was leaving for work by a company called Ceylon Technical Support who told me they worked for Microsoft and that Microsoft were trying to send me some updates and a programme on my computer was stopping them, and he could help me by connecting to my computer and sorting out all my problems.
I work in IT, so I was the wrong person for them to speak to - I told them in no uncertain terms to go away and never phone me again.
I looked them up on the internet and apparently it is the latest scam, they remotely access your computer, which they lock down, then tell you that you have a virus or a problem which they will fix at a high cost - http://www.zdnet.com/regulators-smash-global-phone-tech-support-scam-operation-7000005195/.
It make me furious as I can see so many people would be taken in with this - I also know that many of you are having problems with your computers at the moment and trust me this is not the answer.
Never click on any link in any email, have up to date antivirus, say no to any toolbars you are offered whilst browsing (they slow down your computer) and if your computer is playing up, turn it off and restart, you would be amazed how this fixes most problems.